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Privacy Policy

Last updated: 19 December 2025

Contents

  1. Who we are
  2. Information we collect
  3. How we use your information
  4. Legal basis for processing
  5. Cookies & tracking technologies
  6. Third-party services
  7. Data retention
  8. Your data protection rights
  9. Data security
  10. International data transfers
  11. Changes to this policy
  12. Contact us

Refresh Design ("we", "us", "our") operates the website https://www.refreshdesign.io. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.

1. Who We Are

For the purposes of data protection law, Refresh Design is the data controller of your personal data.

2. Information We Collect

We may collect and process the following personal data:

a) Information You Provide

  • Name
  • Email address
  • Phone number
  • Business name
  • Any information you submit via contact forms, booking forms, or email

b) Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website
  • Referral source

This data is collected using cookies and analytics tools.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries and contact requests
  • Provide and manage our services
  • Book and manage calls or consultations
  • Improve our website and services
  • Send relevant marketing communications (only where consent is given)
  • Comply with legal and regulatory obligations

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyse website traffic and usage
  • Improve user experience
  • Support marketing and advertising efforts

You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (if applicable).

6. Third-Party Services

We may share data with trusted third-party service providers, including but not limited to:

  • Website hosting providers
  • Analytics tools (e.g. Google Analytics)
  • Advertising platforms (e.g. Meta / Google Ads)
  • CRM and appointment-setting tools

These providers only process data on our behalf and are GDPR-compliant.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

8. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us at adam@refreshdesign.io. You also have the right to lodge a complaint with the Data Protection Commission (Ireland's supervisory authority).

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

10. International Data Transfers

If personal data is transferred outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or GDPR-compliant providers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: